SHIPPING AND DELIVERY
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We usually dispatch your orders after 24 hours of receiving it. The delivery time may vary from 5 to 10 days depending upon the delivery location.
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RETURNS
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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return,
1. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
2. You must have received a damaged item, for which you must send us a clear photo or video showing the damaged product.
To start a return, you can contact us at info@555stores.com. Please note that returns will need to be sent to the following address:
E-221, sector-4, Bawana Industrial Area, Delhi, DL, 110039, India
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not India, shipping your goods may take longer than expected.
You can always contact us for any return questions at info@colorsky.in.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@555stores.com
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Cancellation by Nandiayan:
Our company values your time and money but sometimes unforeseen circumstances may arise that necessitate us to cancel some orders.
Please note: We reserves the right to cancel any order without any prior notice.